1. Overview
All products purchased through www.aparnaunispace.com are shipped across India subject to pin code serviceability. Because our product categories include large-format tiles, heavy bath fittings, and kitchen appliances, our delivery model differs from standard e-commerce. Read this page carefully before ordering — particularly for tiles and customised products, where delivery lead times and conditions apply.
2. Serviceable Locations
Bathroom fittings play an essential role in the functionality, comfort, and appearance of your bathroom. Whether you're designing a new home or renovating an existing one, choosing the right faucets, showers, mixers, spouts, and bathroom accessories helps create a space that is practical, durable, and visually appealing. At Aparna Unispace, explore a curated collection of premium bathroom fittings from trusted brands, available in a variety of styles, finishes, and designs to complement every bathroom. From compact powder rooms to luxurious master bathrooms, you'll find bathroom solutions that combine everyday performance with contemporary design.
3. Delivery Timelines
3.1 Standard In-Stock Products
From the date of order confirmation and payment:
- Hyderabad, Bengaluru, Vijayawada (showroom cities): 3 to 7 business days from dispatch.
- Other major metros (Delhi, Mumbai, Chennai, Pune, Kolkata): 5 to 10 business days.
- Tier-2 and Tier-3 cities: 7 to 14 business days, subject to serviceability.
3.2 Large Orders — Tiles
Tile orders involving large quantities require special freight handling. Lead times may extend beyond standard timelines. For orders above 200 sqft or 500 kg, our logistics team will contact you to schedule and coordinate delivery before dispatch.
3.3 Kitchen Appliances
Standard appliances in stock: 5 to 10 business days for major metros. Indent or special-order appliances (not in standard stock): we will communicate lead time at the time of order — typically 2 to 4 weeks.
Delivery will be scheduled with you in advance by our team.
3.4 Custom Countertops and Made-to-Order Products
Lead time begins after design confirmation and payment. Typical lead time: 3 to 6 weeks depending on specifications, material availability, and fabrication schedule. We will communicate the expected delivery date at order confirmation.
3.5 Delays
All timelines are estimates, not guarantees. Delays may occur due to supply disruptions, logistics constraints, weather events, public holidays, or situations beyond our control. We will proactively notify you of any material delay.
4. Shipping Charges
Shipping charges depend on product category, total order value, and delivery location. Charges are displayed at checkout before payment. Free delivery thresholds, where applicable, are noted on product pages or communicated at checkout.
Additional freight surcharges apply for: deliveries to remote or difficult-access locations; extra-large or overweight consignments; re-delivery attempts where the first delivery failed due to customer-side reasons (no one present, access denied, incorrect address).
5. Delivery Process — Large and Heavy Goods
For tiles, kitchen appliances, and large bath products, delivery is carried out by our logistics partners or in-house delivery team. A delivery appointment will be scheduled with you before dispatch.
At the time of delivery, ensure:
- An authorised adult (18+) is present at the delivery address.
- Adequate clear access exists for the delivery vehicle and goods.
- Unloading labour, trolleys, or equipment (if required) is arranged at your end — our delivery team handles transport and handover at the building entrance or ground floor.
- Any building society, gated community, or apartment access requirements are communicated to us in advance.
If delivery cannot be completed due to your failure to meet the above, a re-delivery fee will apply and the original delivery will be marked as attempted.
6. Inspection at Delivery — Your Responsibility
This is non-negotiable. Inspect every item before signing the delivery acknowledgement. If you sign without inspecting and later discover damage, we cannot process the claim.
- Check all cartons and items for visible damage, shortfall, or incorrect products.
- If damage or discrepancy is found: note it on the delivery receipt before signing, photograph or video the condition, and do not accept damaged goods if the damage is severe.
- Notify us within 48 hours: email info@aparnaunispace.com, subject "DAMAGE — [Order Number]", with photos and order details.
- Claims reported after 48 hours of delivery will not be accepted — no exceptions.
7. Risk and Title
Risk of loss or damage to products passes to you upon delivery at your specified address and sign-off of the delivery receipt. Title (ownership) of goods transfers to you upon receipt of full payment.
8. International Shipping
We do not currently offer international shipping. All orders on www.aparnaunispace.com are for delivery within India only.
9. Contact for Delivery Queries
For delivery status, scheduling, or queries:
Aparna Unispace
Email: info@aparnaunispace.com (Subject: DELIVERY — [Order Number])
Phone: +91 - 9154088438
Hours: Monday to Saturday | 10:00 AM to 6:00 PM